Unchecked software spending is quietly bleeding companies dry. Forgotten SaaS subscriptions, over-provisioned enterprise seats, licenses nobody remembers buying - it adds up to thousands or millions per year. And it's not just a money problem. It's a compliance risk, an operational headache, and a security gap all rolled into one. If you're still tracking licenses in a spreadsheet, you're already behind.
This guide is a practical breakdown of 12 software license management tools worth looking at in 2026. No fluff, no regurgitated feature lists. I've dug into what each platform actually does well, where it falls short, and who should care. Whether you're running a sprawling data center or just trying to stop hemorrhaging money on Zendesk seats nobody uses, there's something here for you.
Here's what you'll get for each tool:
- What actually makes it different (not what the marketing page says)
- Who should buy it and who should skip it
- Honest pricing info, or at least what's known
- Real trade-offs, not just a feature checklist
This is written for support leaders, ops managers, IT admins, and anyone who's been handed the thankless job of reining in software costs. Let's get into it.
1. LicenseTrim
Best for: Zendesk Cost Optimization and License Auditing
Let's start with a tool I think is genuinely underappreciated. LicenseTrim does one thing, and it does it really well: it finds the Zendesk licenses you're paying for but nobody's using.

Most companies don't realize how much Zendesk waste they're sitting on until someone actually looks. LicenseTrim connects to your Zendesk instance through the official API (read-only, so it can't break anything), runs an audit, and tells you exactly which agent seats are inactive, which could be downgraded, and how much you'd save annually. The first report is free. No credit card required.
Here's why that matters: if you've got a 50-agent team, the platform estimates you could be saving over $14,000 a year based on typical inactivity rates. That's real money, found in minutes, not months.
You can configure what "inactive" means for your org, and the 24/7 monitoring keeps watching after the initial audit. When new savings pop up, you get an alert. No more quarterly spreadsheet exercises. It works with all Zendesk Support plans, from Suite Team through Enterprise.
My take: The focused approach is what makes this work. It's not trying to be an everything-platform. It solves a specific, expensive problem with zero disruption to your support team. If you've got 20+ Zendesk agents, running the free analysis is a no-brainer. Worst case, you learn your licensing is already tight. Best case, you find five figures in annual savings.
What's good: - You see savings opportunities within your first session. Most users find significant waste in the first month. - Read-only API access means zero risk to your Zendesk setup. - Once configured, it runs on autopilot. No more manual tracking. - The free initial analysis lets you prove value before spending a dime.
What's not: - If you don't use Zendesk, this tool isn't for you. It's Zendesk-only by design. - Subscription pricing for ongoing monitoring isn't listed publicly.
You can get a free savings analysis from LicenseTrim to see how much your organization could save.
2. Flexera One
If your company has thousands of employees, on-prem servers, cloud workloads, and SaaS apps all tangled together, Flexera One is built for that mess. It's a full-stack ITAM platform aimed squarely at large, complex global organizations.

What actually sets Flexera apart is its certified integrations with major publishers - Microsoft, Oracle, IBM, SAP. When an auditor shows up, having Flexera's verified data behind you carries real weight. The Snow Software acquisition bolstered their SaaS discovery capabilities too, which was previously a weaker area.
But let's be honest: this is not something you install on a Friday afternoon. Flexera requires a dedicated team and often a formal implementation project with professional services. The UI is dense with data, which is great if you're a SAM professional, less great if you just need a quick answer.
Pricing: Quote-based, enterprise-tier. Expect the total cost of ownership (software plus implementation) to be significant. This is the premium end of the market.
Who should buy it: Large enterprises with substantial on-prem investments and a genuine need for audit-defensible compliance. If you're under 500 employees or mostly SaaS-based, look elsewhere.
Who should skip it: Anyone who needs fast time-to-value or doesn't have staff to dedicate to managing the platform.
Website: https://www.flexera.com/products/flexera-one
| Pros | Cons |
|---|---|
| Serious enterprise credibility with vendor verification programs (IBM, Oracle). | High total cost of ownership. Budget for implementation services on top of licensing. |
| Covers the full hybrid estate - on-prem, cloud, and SaaS in one platform. | You need dedicated SAM personnel to get value out of it. Not a self-service tool. |
3. ServiceNow SAM
Already running ServiceNow for ITSM? Then its Software Asset Management module deserves a hard look, because the biggest advantage here is that everything lives on one platform. Discovery, workflows, remediation, reporting - it all ties into your existing CMDB and service management processes.

The Publisher Packs are genuinely useful. They provide pre-built normalization rules for major vendors, so you're not starting from scratch when mapping installed software to license entitlements. The Engineering License Manager handles specialized use cases that most tools ignore entirely. And the Now Assist AI-powered playbooks can walk teams through audit preparations step by step, which is a function also addressed by dedicated software license audit tools.
Here's the catch, though. ServiceNow SAM is only as good as your CMDB. If your configuration data is a mess (and let's be real, it often is), the SAM module will reflect that mess right back at you. Garbage in, garbage out.
The learning curve is real too. If your team isn't already comfortable navigating ServiceNow, expect some ramp-up time. And the pricing? It's bundled with other modules and never publicly listed, which makes it hard to evaluate in isolation.
Who this works for: Medium to large enterprises already committed to the ServiceNow ecosystem. Adding SAM to an existing deployment is much smoother than adopting ServiceNow just for software license management tools.
Implementation reality: Plan for professional services if your CMDB needs cleanup. The module itself is powerful, but it won't fix bad underlying data.
Website: https://www.servicenow.com/products/software-asset-management.html
| Pros | Cons |
|---|---|
| Single platform for discovery, workflows, remediation, and reporting. No integration headaches. | Your CMDB has to be in good shape. If it's not, fix that first. |
| Natural fit if you're already a ServiceNow shop. | Non-public pricing and module bundling can make costs creep up fast. |
4. USU Software Asset Management (formerly Aspera)
USU absorbed the well-known Aspera platform, and the result is a tool that's laser-focused on one thing: solving complex data center licensing problems. If you're losing sleep over Oracle true-ups or IBM sub-capacity reporting, USU was built for people like you.

The sandbox feature is worth calling out specifically. It lets you simulate the financial impact of license changes before you make them. What happens if we move this workload to the cloud? What if we consolidate these servers? You can model those scenarios without touching production. The AI-assisted reconciliation engine and 50+ connectors (SCCM, ServiceNow, and more) mean it plugs into your existing toolchain rather than replacing it.
This is a precision tool for SAM professionals. The interface reflects that - it's data-dense and built for people who need to model true-up scenarios and defend audit positions. If you're looking for something lightweight or general-purpose, this isn't it.
Pricing: Quote-only, and firmly in enterprise territory. The investment makes sense when the cost of getting an Oracle audit wrong could dwarf the software price.
Best suited for: Organizations with significant data center footprints and complex publisher agreements. If "license compliance" keeps your CFO up at night, USU belongs on your shortlist.
Website: https://www.usu.com/en-us/it-asset-management/software-asset-management/license-management/
| Pros | Cons |
|---|---|
| Deep coverage for data center and complex licensing, with strong audit defense. | Enterprise pricing and deployment. Too heavy for small teams. |
| Works alongside your existing ITSM/CMDB instead of requiring a rip-and-replace. | You'll likely need professional services to get it configured properly. |
5. Certero for Enterprise SAM
Certero took a different approach than most legacy SAM vendors: they built their platform cloud-native from the start. No stitching together acquired products, no bolting a SaaS layer onto an old on-prem architecture. The result is a more cohesive experience with faster deployment times.

What you get: Real-time inventory, automated license reconciliation, and continuous compliance monitoring through a UI that actually feels modern. Certero claims 10-30% savings, which is a wide range, but even the low end represents meaningful money at scale.
What you don't get: The brand recognition that Flexera or ServiceNow carry. If you're in North America especially, you might not have heard of Certero before. That doesn't mean the product is weak - it just means you'll need to do your own evaluation rather than relying on what everyone else is buying.
The deployment speed is genuinely faster than traditional multi-product enterprise stacks. If you've been burned by a 12-month SAM implementation before, Certero's streamlined approach might be refreshing.
Pricing: Custom quotes. Positioned as more cost-effective than the big enterprise players, though "cost-effective" is relative when you're still talking enterprise software.
Good fit for: Mid-sized to large orgs that want solid SAM capabilities without the lengthy implementation cycle. Especially worth considering if you're cloud-first and don't need deep on-prem legacy support.
Website: https://www.certero.com/sam/
| Pros | Cons |
|---|---|
| Faster deployment than traditional enterprise SAM. Cloud-native architecture actually delivers on the "quick onboarding" promise. | Less well-known, particularly in North America. You won't find as many peer references. |
| Genuine focus on driving measurable cost savings and proactive audit avoidance. | Still requires a sales conversation for pricing. No self-serve option. |
6. Ivanti Neurons for Spend Intelligence + ITAM
Ivanti's play here is connecting the dots between what you own, what you use, and what you spend. Their "data fabric" pulls in information from SaaS apps, cloud services, and on-prem devices, then normalizes it so you can see the full picture. The Spend Intelligence layer on top adds financial context to your asset data.

The Software Insights feature gives you end-of-life dates, renewal timelines, and usage patterns in one view. That's useful for procurement teams who need to know what's coming up and what leverage they have for negotiations.
The honest assessment: Ivanti works best if you're already in their ecosystem or planning to go all-in on their ITSM stack. The spend intelligence is genuinely valuable when it's connected to procurement and lifecycle workflows. As a standalone purchase, the value proposition is harder to justify.
Data quality matters a lot here. If your discovery module isn't capturing everything accurately, the spend intelligence layer will give you confident-looking numbers that might be wrong. Budget time for proper configuration.
Pricing: Not public. Sales-led, quote-based, scaled by modules and org size.
Target buyer: Mid-to-large organizations that want ITAM, ITSM, and spend management on one platform and are willing to invest in getting the data foundation right.
Website: https://www.ivanti.com/products/ivanti-neurons-spend-intelligence
| Pros | Cons |
|---|---|
| Unified data fabric gives you rapid cross-module visibility. | Heavily dependent on source data quality. Bad inputs produce bad insights. |
| Genuinely useful for bridging the gap between IT operations and financial governance. | Non-transparent pricing. Requires a sales conversation to even ballpark costs. |
7. ManageEngine AssetExplorer
Here's what I like about AssetExplorer: they publish their prices. On their website. Where you can see them. That alone makes it unusual in this category.

For small to mid-sized teams taking their first real step beyond spreadsheet-based license tracking, AssetExplorer covers the basics well. Contract management, renewal alerts, license usage tracking, compliance monitoring. Nothing flashy, but all functional. There's even a free edition for up to 25 nodes, and a 30-day trial for the paid tiers.
Where it falls short: Don't expect deep analysis of complex Oracle or IBM licensing. The reporting is adequate but not flexible. And the UI feels a generation behind some of the newer SaaS platforms. These are acceptable trade-offs if you're a 200-person company that just needs to stop losing track of renewals.
Pricing breakdown: - Free edition: up to 25 nodes - Paid plans: publicly listed, based on number of IT assets - 30-day free trial available
This is one of the few software license management tools where you can self-deploy, evaluate properly, and make a buying decision without ever talking to a salesperson. For budget-conscious teams, that's a big deal.
Website: https://www.manageengine.com/products/asset-explorer/
Trade-offs worth knowing about: - You get solid, no-nonsense SAM basics at a fair price. What you don't get is enterprise-grade depth for complex licensing scenarios. - The interface is functional but dated. If your team cares about UX polish, they'll notice. - Reporting works for standard compliance needs but won't satisfy anyone who wants custom dashboards or advanced analytics.
8. Zylo
SaaS sprawl is a real problem at scale, and Zylo is built specifically to fight it. Their AI-driven discovery engine digs through financial data, SSO logs, and other sources to find every SaaS app in your environment, including the ones nobody in IT approved.

Once it builds that inventory, the platform layers on license-level usage data to surface reharvesting opportunities. That app your marketing team signed up for last year and used twice? Zylo will find it. The five Slack alternatives your remote teams independently adopted? Those too.
Zylo has strong market recognition and a sizable customer base, which means plenty of real-world case studies and a mature product. FinOps teams especially tend to gravitate toward it because the interface is geared toward portfolio-level strategic decisions, not granular technical asset tracking.
What Zylo doesn't do: On-prem or data center software management. This is purely a SaaS play. If you need to track Oracle database licenses alongside your Salesforce subscription, you'll need a second tool.
Implementation: Plan to connect your ERP or expense platform, plus your SSO provider. The more financial and access data you feed it, the better the discovery gets.
Pricing: Quote-based, scaled to your SaaS portfolio size. Not publicly available.
Website: https://zylo.com/
| Pros | Cons |
|---|---|
| Strong market position and proven track record with large SaaS portfolios. | No price transparency. You're going through a sales process. |
| Great at SaaS discovery, usage tracking, and renewal management. | Zero coverage for traditional on-prem or data center software. |
9. Torii
Torii built its reputation on automation, and it shows. While most SaaS management platforms focus on "here's what you have," Torii's approach is "here's what you have, and here's what we can automatically do about it."

The automation library is the real differentiator. Pre-built workflows handle license reclamation, employee offboarding, and renewal management. You can customize them or build your own. The multi-source discovery (finance systems, SSO, browser extensions, HR tools) creates a thorough picture of what's actually being used.
Speed is a genuine strength here. Where enterprise SAM tools take months to deploy, Torii can start delivering insights within days of connecting your core systems. For teams that need to demonstrate quick wins to justify further investment in software license management tools, that fast time-to-value matters.
The trade-off is depth. Torii is SaaS-focused through and through. If you need to reconcile complex on-prem licensing, this isn't your tool. But if your problem is SaaS sprawl and you want to move from "we should probably do something about this" to "we're actively reclaiming licenses" in weeks rather than quarters, Torii delivers.
Pricing: Quote-based, typically determined by employee count and integration scope. Demo required.
Best for: Cloud-first mid-market and enterprise companies that value automation over manual analysis.
Website: https://www.toriihq.com/saas-management-platform
| Pros | Cons |
|---|---|
| The automation library is genuinely useful for reclamation and offboarding workflows. | Pricing requires a sales conversation. No self-serve option. |
| Fast to deploy and fast to show results with multi-source discovery. | Purely SaaS-focused. Not a solution for on-prem licensing needs. |
10. Zluri
Zluri positions itself as the AI-powered answer to SaaS management, with an emphasis on 360-degree visibility and automated license governance. The discovery engine connects to a large catalog of applications to map out who's using what, how often, and at what cost.

The standout capability is automated deprovisioning and reclamation. When someone leaves the company or stops using a tool, Zluri can trigger workflows to reclaim that seat immediately - no IT ticket required, no waiting for a quarterly review. That kind of automation directly prevents the slow bleed of paying for seats nobody's sitting in.
Zluri also provides ROI documentation tools, which is genuinely helpful when you need to justify the platform's cost to leadership. Showing concrete before-and-after numbers makes the renewal conversation much easier. A solid approach to software license tracking is what makes this kind of reporting possible.
How it compares to Zylo and Torii: All three compete in the SaaS management space. Zluri's differentiation is its emphasis on automated actions (not just insights) and its dashboard design, which does a good job presenting complex data accessibly. The three overlap significantly, so your choice may come down to which sales team gives you the best demo and which integration set matches your stack.
Pricing: Quote-based. Third-party reviews suggest per-employee models, but you'll need a direct conversation for specifics.
Website: https://www.zluri.com/saas-management
| Pros | Cons |
|---|---|
| Strong discovery and genuinely useful automation for license reclamation. | Quote-based pricing makes it hard to compare directly with competitors. |
| Documented customer savings outcomes and built-in ROI tools. | Pricing models reportedly vary (per-employee, per-app, etc.), which can get confusing. |
11. Productiv
Most SaaS management tools tell you whether a license is being used. Productiv tells you how it's being used, down to the feature level. That distinction matters more than you'd think.

Here's a practical example: your team might be paying for Salesforce Enterprise licenses, but Productiv's analytics could show that 60% of your users only touch features available on the Professional tier. That's a concrete data point you can bring to a renewal negotiation. The built-in price benchmarks help too, giving you market context for what you should be paying.
The platform also handles shadow IT detection and unsanctioned AI tool usage, which is an increasingly important concern for security and compliance teams.
Onboarding is fast. Productiv connects via SSO and starts gathering data almost immediately. No heavy on-prem installation, no months of configuration. For software license management tools focused on SaaS, that quick ramp-up is increasingly table stakes, but Productiv was one of the earlier players to nail it.
Who benefits most: Organizations with large SaaS portfolios where tier optimization (not just license count reduction) represents significant savings. If you're spending six or seven figures annually on SaaS and suspect you're over-provisioned on tiers, Productiv's feature-level analytics can pay for themselves quickly.
Pricing: Quote-based, enterprise sales model. Not publicly disclosed.
Website: https://productiv.com/
| Pros | Cons |
|---|---|
| Feature-level usage analytics enable precise tier rightsizing, not just seat counting. | No public pricing. Fully contract-based and quote-driven. |
| Quick onboarding via SSO with strong data visualization. | SaaS-only. Not a replacement for traditional on-prem SAM. |
12. Trelica
Trelica rounds out the SaaS management category with a focus on making automation accessible to teams that don't have dedicated developers on staff. The no-code automation engine is the headline feature, letting IT and ops teams build workflows for onboarding, offboarding, and periodic access reviews without writing a line of code.

Discovery works through multiple channels - identity providers, financial systems, and browser extensions - which gives you a more complete picture than relying on any single source. The admin-friendly design and outcome-focused onboarding process mean you're not spending the first month just figuring out how the tool works.
A practical detail worth noting: Trelica offers both US and EU hosting options. If your organization has data residency requirements (and increasingly, who doesn't?), that flexibility can save you from a compliance headache.
The platform sits in an interesting spot among software license management tools. It's more accessible than the big enterprise SAM platforms but more capable than basic asset trackers. For mid-sized companies that have outgrown spreadsheets but don't need (or can't afford) Flexera, Trelica fills that gap well.
Pricing: Enterprise plans are quote-based. Entry-level pricing has been published previously but varies, so reach out directly. Free trial availability depends on the plan.
Website: https://www.trelica.com/
Strengths: Clean interface, genuinely useful no-code workflows, good for teams without deep ITAM expertise, data residency flexibility with US/EU hosting.
Limitations: Enterprise pricing isn't transparent, and free trial availability isn't always guaranteed. You'll need to engage with sales to get specifics.
Top 12 Software License Management Tools Comparison
| Product | Core features ✨ | Value / Savings 💰 | Quality ★ | Target audience 👥 |
|---|---|---|---|---|
| LicenseTrim 🏆 | ✨ Read‑only Zendesk API audit; instant free report; configurable inactivity rules; 24/7 monitoring | 💰 Free instant analysis; typical 30–40% license reduction; example $14,850/yr (50 agents) | 4.5★ | 👥 Zendesk admins, Support leaders, Finance/Procurement, MSPs |
| Flexera One | ✨ Full ITAM/SAM + SaaS management; publisher verification (MS/Oracle/IBM/SAP) | 💰 Quote‑based; enterprise scale (higher TCO) | 4.5★ | 👥 Large enterprises, Global SAM teams |
| ServiceNow SAM | ✨ Native SAM workflows, discovery, normalization, SaaS license mgmt | 💰 Quote/bundled pricing; best value if on Now platform | 4★ | 👥 ServiceNow customers, regulated orgs |
| USU (Aspera) | ✨ AI reconciliation, sandbox simulations, 50+ connectors | 💰 Quote‑only; enterprise focus for audit readiness | 4★ | 👥 Enterprises with complex licensing / audit teams |
| Certero for Enterprise SAM | ✨ Cloud‑native real‑time inventory, automated reconciliation | 💰 Quote; claims 10–30% savings; fast onboarding | 4★ | 👥 Cloud‑first SAM teams, mid→enterprise |
| Ivanti Neurons (Spend Intelligence + ITAM) | ✨ Discovery + Spend Intelligence + ITAM workflows | 💰 Quote‑based; integrated insights for renewals & lifecycle | 4★ | 👥 ITAM/ITSM, procurement & operations |
| ManageEngine AssetExplorer | ✨ License & contract tracking, inventory, renewal alerts; free tier | 💰 Transparent, low‑entry pricing; SMB‑friendly | 3.5★ | 👥 SMBs and mid‑market IT teams |
| Zylo | ✨ AI‑powered SaaS discovery, license reharvest, benchmarking | 💰 Quote‑based; strong SaaS portfolio ROI | 4★ | 👥 IT, Procurement, FinOps (SaaS governance) |
| Torii | ✨ Multi‑source discovery, automation workflows, reclamation | 💰 Quote‑based; fast time‑to‑value via automation | 4★ | 👥 IT & Finance teams focused on SaaS ops |
| Zluri | ✨ 360° discovery, automated reclaim/downgrade actions | 💰 Quote‑based; ROI tools & documented savings | 4★ | 👥 SaaS Ops, IT admins, cost governance teams |
| Productiv | ✨ Feature‑level usage analytics, shadow IT visibility | 💰 Quote‑based; granular rightsizing and renewal control | 4★ | 👥 IT, Finance, Product leaders needing deep usage analytics |
| Trelica | ✨ IDP/SSO/browser discovery; no‑code automation; US/EU hosting | 💰 Entry pricing varies; demo/quote for enterprise | 4★ | 👥 SMB → mid‑market SaaS Ops, IT admins |
So Which Tool Should You Actually Pick?
There's no universal right answer here, and anyone who tells you otherwise is selling something. The best tool depends on the problem you're actually trying to solve right now.
Running a massive hybrid estate with Oracle and IBM audit risk hanging over you? Flexera One or USU will give you the depth you need. Already living in ServiceNow? Their SAM module avoids yet another vendor relationship. Drowning in SaaS subscriptions that nobody can account for? Zylo, Torii, Zluri, and Productiv all attack that problem from slightly different angles. Need something budget-friendly that just works? ManageEngine AssetExplorer won't impress anyone in a demo, but it'll get the job done.
How to Think About This Decision
Before you schedule a dozen vendor demos, take a step back and answer these questions honestly:
- What's actually costing you the most money right now? Is it audit risk, SaaS sprawl, poor offboarding hygiene, or a specific high-cost application? Start there, not with a feature comparison matrix.
- What can your team realistically handle? Enterprise SAM tools like Flexera or USU are powerful, but they need dedicated staff and months of implementation. If you don't have that bandwidth, a focused tool you'll actually use beats a powerful tool collecting dust.
- How fast do you need results? If you need to build a business case before the next budget cycle, you can't wait six months for a full asset inventory. Proving a 30% cost reduction on a single application is worth more politically than a comprehensive plan that hasn't delivered anything yet.
- Breadth or depth? A tool that covers everything adequately might be less valuable than one that solves your single biggest problem completely.
Start With the Easy Win
For teams that rely heavily on Zendesk - support orgs, MSPs, any company where agent seats are a significant line item - the fastest path to savings is right in front of you. You don't need a six-figure platform or a multi-month implementation to start cutting costs.
The most effective software license management strategies start with a single win that proves the concept. Find the waste in one tool, reclaim the budget, show leadership the numbers, and use that momentum to tackle the next target. That's how you build a real optimization program instead of just buying software about software.
Instead of guessing where your Zendesk budget is being wasted, find out for free. LicenseTrim runs a no-risk analysis on your Zendesk instance and identifies inactive agent licenses, saving customers an average of 30-40%. Get an immediate, measurable win by visiting LicenseTrim today.